Bypassing External Authentication and Allowing User login to the Servicenow

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After enabling  Enabling External Authentication  and Configuration of  SAML 2 Single sign on plugin users will not be able to login to the ServiceNow instance by usual login URL(https://demo.service-now.com). Single sign on settings prevent users from logging into ServiceNow instance instance directly without ADFS login.

Checking Enabling External Authentication Status:





Workaround:

Instead of  using general login URL(https://demo.service-now.com),  Administrators can use the following URL to bypass external authentication and log in with a local ServiceNow user

URL: http://.service-now.com/side_door.do

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